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Welcome to NiroCore
Your complete IPTV subscription management platform for resellers. Manage Eagle, PlayPlus, and Strong servers from a single powerful dashboard.
NiroCore is a powerful SaaS platform designed to streamline IPTV subscription management for resellers. Whether you’re managing subscriptions for Eagle IPTV, PlayPlus, or Strong servers, NiroCore provides an all-in-one solution to create, renew, and track your customers’ subscriptions efficiently.
Multi-Server Support
Manage Eagle, PlayPlus, and Strong IPTV servers from a single dashboard. No more logging into three different panels.
M3U & MAG Subscriptions
You have no idea which subscriptions are about to expire untiWhether your customers use media player apps or MAG set-top boxes, Nirocore handles both subscription types seamlessly.l the customer messages you asking why their TV stopped working.
Automated Email Notifications
Welcome emails, renewal confirmations, and expiration alerts — sent automatically the moment they’re needed.
Smart Dashboard
See every subscription at a glance. Active, expired, almost expired — color-coded and always up to date.
Custom Branding
Upload your logo and customize email templates. Every message your customer receives looks like it came from your brand.
Bulk Email Campaigns
Send promotions, announcements, or reminders to your entire customer list in a single click.
Up and Running Fast
2.1 Account Registration
Creating your Nirocore account takes less than two minutes.
01
Navigate to the registration page
Go to the NiroCore sign-up page and click Create Account.
02
Fill in your details
Enter your Username, Email address, and a Password (minimum 6 characters).
03
Click Register & log in
Submit the form and log in with your new credentials. You’ll land directly on your dashboard.
2.2 First-Time Setup Checklist
Before creating subscriptions, complete these essential setup steps in order:
Configure API Keys — Connect to your IPTV servers (Section 3)
Setup SMTP Email — Enable outgoing emails (Section 4)
Upload Your Logo — Appear in all customer emails (Section 5.6)
Customize Email Templates — Match your brand (Section 5)
Add Custom Hosts — Optional backup server addresses (Section 6.7)
2.3 Dashboard Overview
Once logged in, your dashboard gives you a full view of your business at a glance.
|
Widget |
Description |
|
Total Subscriptions |
Overall count of all subscriptions in your database |
|
Active |
Currently valid subscriptions |
|
Expired |
Subscriptions past their expiration date |
|
Almost Expired |
Subscriptions expiring within the next 3 days |
|
Quick Actions |
Buttons to create M3U/MAG subscriptions and send bulk emails |
|
Subscriptions Table |
Searchable list with filters and action buttons (View, Renew, Delete) |
API Keys Setup
API keys allow NiroCore to communicate with your IPTV provider servers. You need at least one configured API key to create subscriptions.
Where to get your API keys
Contact your IPTV provider (Eagle, PlayPlus, or Strong) to obtain your reseller API key. It’s typically available in your reseller panel under Settings or API Access.
3.2 How to Configure API Keys
01
Open Account Settings
Click your username in the top navigation bar → select Account Settings.
02
Locate API Configuration
Scroll down to the API Configuration section.
03
Enter your API keys
Fill in your keys for Eagle, PlayPlus, and/or Strong. You only need to enter the servers you actually use.
If you only use Eagle, you can leave PlayPlus and Strong fields empty.
04
Save your settings
Click Save All Settings and wait for the success confirmation.
3.3 Testing Your Connection
Navigate to Create M3U from the dashboard. In the Server dropdown, your configured servers should appear. Select one — if packages load successfully, your API key is working correctly.
If you see an error, verify:
Security Warning
Never share your API keys with anyone. If compromised, contact your IPTV provider immediately to regenerate them.
SMTP Configuration
SMTP enables NiroCore to send emails to your customers. Without it, no subscription details, renewals, or expiration alerts will be delivered.
4.1 Choosing a Provider
|
Provider |
Free Tier |
Best For |
|
Gmail |
500 emails/day |
Small resellers, getting started quickly |
|
SendGrid |
100 emails/day |
Professional use with analytics |
|
Mailgun |
Free tier available |
Developers, API-first workflows |
|
Amazon SES |
Pay-as-you-go |
High-volume, scalable businesses |
|
Your Web Host |
Varies |
Customers with existing hosting plans |
4.2 Gmail SMTP Setup
Gmail is the easiest option to get started. Follow these steps:
01
Enable 2-Factor Authentication
Go to your Google Account → Security → 2-Step Verification → Turn On.
02
Generate an App Password
Go to Google Account → Security → App Passwords. Select Mail and name it NiroCore. Copy the 16-character password generated — this is your SMTP password.
03
Enter settings in NiroCore
Fill in your keys for Eagle, PlayPlus, and/or Strong. You only need to enter the servers you actually use.
SMTP Server: smtp.gmail.com
SMTP Port: 587
Username: your.email@gmail.com
Password: [16-character app password]
Sender Email: your.email@gmail.com
Sender Name: Your Business Name
4.2 Common SMTP Issues
|
Problem |
Solution |
|
“Authentication failed” |
Verify username and password — use App Password for Gmail |
|
“Connection timeout” |
Check SMTP server address and port number |
|
“SSL/TLS error” |
Try port 587 (TLS) instead of 465 (SSL) or vice versa |
|
Emails going to spam |
Configure SPF and DKIM records with your domain provider |
|
Gmail blocking login |
Use App Password — regular passwords are blocked by Google |
Pro Tip — Use a custom domain email
For professional appearance, use support@yourbusiness.com instead of a Gmail address. Set up SPF, DKIM, and DMARC records to ensure inbox delivery.
Email Template Management
NiroCore includes 6 pre-configured email templates with dynamic variables that automatically populate your customer data.
|
# |
Template |
When It Sends |
|
01 |
M3U Creation |
When a new M3U subscription is created |
|
02 |
M3U Renewal |
When an M3U subscription is renewed |
|
03 |
MAG Creation |
When a new MAG subscription is created |
|
04 |
MAG Renewal |
When a MAG subscription is renewed |
|
05 |
Almost Expired |
Automated reminder 3 days before expiration |
|
06 |
Expired |
Automated notification on the expiration day |
5.2 How to Edit Templates
01
Access Template Manager
Click your username → Email Templates.
02
Select a template
Click Edit Template next to the one you want to customize.
03
Customize subject & content
Edit the subject line and body. Use the variables below to personalize automatically.
04
Save
Click Save Template. Changes take effect immediately on the next send.
5.3 Available Variables
Use these placeholders in your templates. NiroCore replaces them with real customer data at send time.
|
Variable |
Description |
|
{customer_name} |
Customer’s full name |
|
{email} |
Customer’s email address |
|
{phone_number} |
Customer’s phone number |
|
{customer_country} |
Customer’s country |
|
{username} |
IPTV username |
|
{password} |
IPTV password (M3U only) |
|
{expire_date} |
Subscription expiration date |
|
{package} |
Subscription package name |
|
{host} |
Server DNS and port |
|
{m3u_link} |
Direct M3U playlist URL (M3U only) |
|
{logo_path} |
Your uploaded logo (auto-inserted) |
Example — Welcome Email
Dear {customer_name},
Your IPTV subscription is now active!
Username: {username}
Password: {password}
Package: {package}
Expires: {expire_date}
Server: {host}
M3U Link: {m3u_link}
Thank you for choosing us!
5.6 Uploading Your Logo
Go to Account Settings → Logo Upload. Select your logo file and click Update Logo. It will automatically appear in all emails via the {logo_path} variable.
Logo requirements
Accepted formats: PNG, JPG, JPEG, GIF. Maximum size: 2MB. Recommended dimensions: 200×80px for best rendering in email clients.
Creating Subscriptions
6.1 Creating M3U Subscriptions
M3U subscriptions work with media player apps like VLC, IPTV Smarters, and TiviMate.
01
Click “Create M3U” from the dashboard
02
Select your server
Choose Eagle, PlayPlus, or Strong. Only servers with configured API keys appear.
03
Fill in subscription details
Username — desired IPTV username (must be unique)
Password — desired IPTV password
Package — select duration from the dropdown
Host — select server DNS and port
04
Enter customer information
Customer Name, Email (required), Phone and Country (optional).
05
Click “Create M3U Subscription”
NiroCore contacts the API, creates the subscription, and automatically sends a branded welcome email to the customer with their credentials, M3U link, and expiry date.
6.2 Creating MAG Subscriptions
MAG subscriptions are for set-top box devices (MAG 250, 322, 410, 424, etc.) and use a MAC address instead of a username/password.
01
Click “Create MAG” from the dashboard
02
Select your server
03
Enter the MAC address
Format: 00:1A:79:XX:XX:XX. This is printed on a sticker on the device.
04
Select package, host, and customer info — then submit
The customer receives a MAG-specific email with their portal URL and configuration instructions.
6.3 Renewing Subscriptions
01
Find the subscription
Use the search bar on the dashboard or browse the table by status filter.
02
Click the green “Renew” button
Found in the Actions column of the subscriptions table.
03
Select a renewal package
Can differ from the original package. Verify customer email is still correct.
04
Click “Renew Subscription”
NiroCore extends the expiry date and automatically sends a renewal confirmation email to the customer.
6.4 Adding Custom Hosts
Add alternative or backup server addresses to use when creating subscriptions.
Go to Account Settings → Custom Hosts → Add New Host. Enter the Hostname (e.g. myserver.com) and Port (commonly 80, 8080, or 8000). Save — the host now appears in the dropdown when creating or renewing subscriptions.
6.5 Sending Email Campaigns
Reach your entire customer base with announcements, promotions, or custom messages.
01
Go to “Send Custom Email”
Available from the top menu or dashboard quick actions.
02
Choose email type
M3U/MAG (subscription details), Notice (general announcements), or Promotion (marketing).
03
Select recipients
Enter specific email addresses (comma-separated), or check Send to All to reach your entire customer database.
04
Send
Click Send Email. A success message will confirm how many emails were sent.
6.6 Automated Expiration Emails
Enable daily automatic reminders so customers never forget to renew.
Go to Account Settings → Email Automation → toggle Auto-Expiration Emails to ON. Set your preferred Check Time (default: 13:00 UTC) and save.
How it works
The system checks daily at your configured time. It sends the Almost Expired template 3 days before expiry, and the Expired template on the expiration day — using your custom branding automatically.
Advanced Tips
7.1 Email Deliverability
7.2 Organization Tips
7.3 Security Best Practices
Change your NiroCore password every 3–6 months
Use a strong, unique password (12+ characters with mixed case and symbols)
Never share API keys or SMTP credentials
Log out on shared or public computers
Troubleshooting
Support
Before reaching out
Check this documentation first — most common questions are answered here. Review any error messages carefully as they usually point directly to the issue.
9.1 NiroCore Technical Support
For platform-related issues, bugs, or feature requests, contact the NiroCore support team. When reporting a bug, please include:
9.2 IPTV Provider Issues
For issues related to credits, packages, API status, or server availability, contact your IPTV provider directly (Eagle, PlayPlus, or Strong). NiroCore cannot resolve provider-side issues.
Glossary
M3U
Playlist file format used by IPTV apps (VLC, IPTV Smarters, TiviMate). Authentication uses a username and password.
MAG
Set-top box devices for IPTV (MAG 250, 322, 410, 424). Uses MAC address for authentication instead of username/password.
SMTP
Simple Mail Transfer Protocol — the standard used to send emails from NiroCore to your customers.
API Key
Authentication code allowing NiroCore to communicate with your IPTV provider to create and manage subscriptions.
Reseller
Person or business that purchases IPTV subscriptions from a provider and redistributes them to end customers.
MAC Address
Unique hardware identifier for network devices (format: 00:1A:79:XX:XX:XX). Required for MAG subscriptions.
Package
Subscription plan defining duration (1 month, 3 months, etc.) and sometimes the channel lineup.
Host
Combination of server DNS and port (e.g., myserver.com:8080) that clients use to connect to the IPTV service.
App Password
Special 16-character password generated by Gmail for third-party apps, used instead of your regular Google password.
TLS / SSL
Encryption protocols securing SMTP email transmission. TLS uses port 587; SSL uses port 465.
SPF / DKIM
Email authentication standards that verify sender identity and improve inbox delivery rates.
You’re all set 🎉
You now have everything you need to run NiroCore like a pro.
For questions not covered here, reach out to the support team.